| Name
|
Description
|
|---|
| Enable automatic connection to Communication Manager
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Automatically registers the telephone extension with Communication Manager using the previous successful registration. If cleared, prompts to provide settings at each login.
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| Extension
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Use this field to register the extension number in conjunction with Avaya one-X Agent.
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| Password
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Use this field to register the numeric password associated with the specified extension number.
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| Save password during sign in
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Use this option to save the password on signing in with the associated extension number for subsequent logins.
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| CM Auto Answer Support Required
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Use this option to provide auto-answer support if the agent's extension is so administered on Communication Manager.
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| Warn for Another User Logged in at Extension
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Use this option if you want the system to displays a warning message if a user has logged in with the same extension from another location.
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| Server Address
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Use this field to enter the IP address or FQDN of the primary registration server. A connection must be made to allow the registration to proceed.
Refer to the Alternate Server List administration for backup registration addresses.
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| User Type
|
Sets one of the following user types:
Agent (default option): To log in as an agent
Non-agent: To log in as an extension
Supervisor: To log in as supervisor
 Important The Basic user type (license) is removed and the License field is renamed to agent as User Type in the Avaya one-X Agent 2.5 release. If older profiles in Avaya one-X Agent 2.0 have Basic user type (license), the application uses Agent as User Type with Desk Phone as default modes.
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| Place and receive calls using
|
Use this option to set the telephone line to register the telephone settings with Communication Manager. Depending upon the location, telephone set, and access network, select one of the following settings: My Computer: To register agent personal computer as a phone with Communication Manager.
Desk Phone: To register the office desk phone to register with Communication Manager.
Other Phone: To register the user-defined telephone settings with Communication Manager.
Use this option to set the telephone line to register the telephone settings with Communication Manager. Depending upon the location, telephone set, and access network, select one of the following settings:
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| Other Phone
|
Select an existing Other Phone number (defined in the Phone Numbers settings) or enter a new Other Phone number in an individual user's profile (Manage Users) to set the phone to be used to place and receive calls by that user (Telecommuter mode).  Note You can enter a valid phone number in the Other Phone field and click Save. The phone number gets saved as Other Phone: xxxxx in the Place and receive calls using field. It also gets saved in the Phone Numbers settings section of this user profile.
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| Telephone at
|
Appears only on the client user interface, if Other Phone is selected from Place and receive call using list. The telephone can be an analog telephone, a cellular telephone, or an extension on a local or remote switch.
Note The Telephone at field appears during a log in sequence. The system uses the number as a temporary sign in and does not store the phone number in the Phone Numbers panel in the System Settings.
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